📨 How do I return my order from outside of the UK?Updated 12 days ago
We hope you are over the moon with your order — but if it’s not quite right, returning it is quick and hassle‑free:
You have 40 days from the date of dispatch to return your item
Items must be in their original condition and packaging
Refunds are processed within 2 working days of your item arriving back to us ✅
Return postage costs are covered by the sender
How to return your item
Package your item securely
Address it to:
The Koin Club, PO Box 9438, Poole, BH15 9HR, United Kingdom
Choose a reliable postal or courier service — tracked shipping is recommended so you can follow your return’s journey 📦
Keep your proof of postage and tracking number until your refund is confirmed