💔 What if my order arrives damaged?Updated a month ago

Every order that leaves our warehouse is packed with care and attention, because we know how much your collection means to you. 📦✨

If your order happens to arrive in less than perfect condition, our Customer Experience Team is here to make things right for you. Simply get in touch with us and include a few photos of the damaged items or packaging so we can review the issue as quickly as possible.

We'll guide you through the next steps, which may include a replacement or refund depending on the situation, and we'll make sure this gets resolved as quickly as possible so you can continue building your collection. 🛠️