🚚 Delivery Information
⚡ How quickly will my order be dispatched after I place it?
We carefully dispatch all orders within 24 working hours of being placed (just make sure to order before 2 pm to catch our cut-off for next-day dispatch 🚚✨). Once your order is on its way, we’ll send you a notification with all the shipping details
🔍 What happens if my package hasn't arrived?
We know how exciting it is waiting for your new collectables to arrive! ✨ First, check the estimated delivery time for your location, as your order might still be on its way. If it’s already past this timeframe, please reach out to our friendly Custo
💔 What if my order arrives damaged?
Oh no — we’re really sorry to hear that your order didn’t arrive in perfect condition. 💔. Please get in touch with our Customer Experience Team and include a few photos of the damaged items or packaging. We’ll get this sorted quickly so you can cont
🚛 UK Transit Times and Costs
FREE Delivery – Orders over £50 qualify for free delivery 🎉. Tracked – Delivered in 1–2 working days – £3.99. Next Day Tracked – Delivered in 1 working day – £4.99*. Next Day By 1pm – Delivered in 1 working day – £8.99*. All items are shipped via Ro
✈️🇪🇺 Europe Transit Times and Costs
FREE Delivery 🎉 – Orders over 130.00 € qualify for free delivery. Standard Delivery – Delivered in 3–5 working days – 4.95 €. Tracked Delivery – Delivered in 3–5 working days – 9.95 €. All items are shipped via Royal Mail, local postal services or s
✈️🇺🇸 USA & Canada Transit Times and Costs
USA. FREE Delivery 🎉 – Orders over $100 qualify for free delivery. Tracked Delivery – Delivered in 5–7 working days – $7.99. Canada. FREE Delivery 🎉 – Orders over $100 qualify for free delivery. Standard Delivery – Delivered in 5–7 working days – $
✈️🇭🇰 Hong Kong & China Transit Times and Costs
FREE Delivery 🎉 – Orders over $150 qualify for free delivery. Standard Delivery – Delivered in 5-7 working days – $7.00. Tracked Delivery – Delivered in 5-7 working days – $16.00. All items are shipped via Royal Mail, Hong Kong Post or selected cour
✈️🇦🇺 Australia & New Zealand Transit Times and Costs
Australia. FREE Delivery 🎉 – Orders over $200 qualify for free delivery. Standard Delivery – Delivered in 5–7 working days – $9.95. Tracked Delivery – Delivered in 5–7 working days – $15.95. New Zealand. FREE Delivery 🎉 – Orders over $150 qualify f
✈️🌍 Rest of the World Transit Times and Costs
FREE Delivery 🎉 – Orders over $150 qualify for free delivery. Standard Delivery – Delivered in 5-7 working days – $7.00. Tracked Delivery – Delivered in 5-7 working days – $16.00. All items are shipped via Royal Mail, local postal services or select
💲 Will I have to pay customs fees to receive my order?
This will depend on where you live and the import tariffs set by your local customs office 🌍. Any fees, duties, or taxes are determined by your country’s regulations, and sadly, we don’t have control over these. We’d recommend checking with your loc